This Privacy Policy (“Policy”) outlines the procedures through which PCO and wolverhampton car hire (“we,” “us,” or “our”) collects, utilizes, and divulges information concerning you (“you” or the “User”) when you engage with our website, mobile application (if applicable), or rent a vehicle from us.

Information We Gather We gather various forms of information from and about you, comprising:

Personal Information: This encompasses your name, email address, phone number, postal address, driver’s license details, and other pertinent information essential for processing your rental reservation and adhering to legal obligations. Vehicle Information: This includes details about the rented vehicle such as its type, license plate number, and odometer readings. Usage Information: We may collect data regarding your interactions with our website or mobile application, encompassing browsing history, search queries, and visited pages. Transaction Information: This involves details like rental charges, payment information (excluding complete credit card data), and security deposit specifics. How We Utilize Your Information We leverage the gathered information for various objectives, including:

Facilitating the processing of your rental reservation and supplying you with the requested vehicle. Maintaining communication with you regarding your rental agreement, which includes dispatching confirmations, invoices, and critical updates. Managing your account and delivering customer support. Enhancing the functionality of our website, mobile application, and services. Adhering to legal and regulatory mandates. Sharing Your Information We may disclose your information to third-party service providers who aid us in conducting our operations, such as payment processors, insurance firms, and roadside assistance services. We only share your data with these entities to the extent required to fulfill your rental agreement or as mandated by law.

We do not engage in selling or renting your personal data to third-party marketers.

Data Retention We will retain your data for the duration necessary to fulfill the purposes delineated in this Policy, except if a lengthier retention period is mandated or permissible by law.

Your Options You possess certain choices concerning your personal information:

You can access and modify your personal data through your online account (if available). You can opt out of receiving marketing communications by utilizing the “unsubscribe” link in any email correspondence you receive from us. Security We undertake reasonable measures to safeguard your personal data from unauthorized access, disclosure, alteration, or destruction. However, it’s important to note that no internet transmission or electronic storage system is entirely foolproof.

Children’s Privacy Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors under 18 years old.

Changes to this Policy We may revise this Policy periodically. Any alterations will be posted on our website, and you will be notified via email (if you have provided us with your email address).

Contact Us Should you have any queries regarding this Policy, please reach out to us at 02035822758